Bakcell is the first company to provide mobile communications services in Azerbaijan.

Bakcell network covers 99% of the population, thanks to well over 8000 base stations.

Being the leader in innovation and one of the largest investors in the non-oil sector of the economy of Azerbaijan, Bakcell provides a wide range of high-quality modern telecommunication (voice and mobile internet) services to more than 3 million customers.

Today, Bakcell ensures the best quality 4G services in all regions of the country (excluding Nakhchivan) thanks to its successful long-term strategy of investing largely in the latest technologies and its best and fastest 4G network in Azerbaijan.

Bakcell offers a wide range of products and services, including the best-in-class 4G mobile internet. Bakcell was the first mobile operator to introduce 4G internet in the Baku subway.

“The best in test” network of Azerbaijan

The highest quality and fastest speed of Bakcell is being regularly recognized on the local and international levels. In 2018 and 2019 Bakcell was named “Azerbaijan’s Fastest Mobile Network” by the world-famous “Ookla” company. It was confirmed that Bakcell has the best average download speed in the country, as well as the lowest average latency time on the market. In 2017, the Bakcell network was recognized as the “Best in Test” in Azerbaijan by P3 Communications for being one of the most trusted independent authorities in mobile benchmarking.

Innovative customer experience

As a pioneer in the local telecommunications industry, Bakcell often comes up with novelties and state-of-the-art solutions designed to meet the wishes and requirements of modern communication users. In 2018 Bakcell has introduced the “My Bakcell” application, the first of its kind and most innovative customer care method on the country’s telecommunications market. “My Bakcell” – a virtual customer care application - allows the customers to perform all the necessary transactions with their mobile number’s account and get detailed information about their number without a need to call or visit a customer care office.

Bakcell provides its customers with exclusive discounts and benefits by implementing “Ulduzum” - one of the largest-scale loyalty programs in the country.

Reliable business partner

Bakcell currently serves thousands of business customers across different industries. The company is the largest corporate telecommunications services provider in many sectors of the economy. Bakcell provides high-quality telecom solutions to local and international companies operating in Azerbaijan. The company’s professional staff can provide individual assistance to companies, local government bodies, and organizations in every aspect of mobile communication. Bakcell helps the business customers collaborate more effectively, operate more efficiently, and engage better with their clients – connecting their people securely and reliably, thus contributing to the development of the economy and business sector.

Corporate Social Responsibility

Bakcell implements one of the largest-scale Corporate Social Responsibility programs in the country.

The company supports children with a need for special care, children and teenagers deprived of parental care, and children from economically disadvantaged families within the frames of cooperation with various local and international non-governmental organizations.

Bakcell keeps the education and professional development of Azerbaijani youth in a constant spotlight and contributes largely to increasing the employment rate among the young specialists and people from economically disadvantaged families and other sensitive groups.

Women empowerment, especially in rural regions of the country, is another important element of Bakcell’s CSR Strategy.

Innovations are one of the key priorities of Bakcell. As a known leader in innovation, Bakcell constantly supports the local startups, as well as projects implemented in the area of education, science, and technology. In 2014, Bakcell launched the “AppLab” Incubation Center, one of the first startup incubations in Azerbaijan, to allow local startups, as well as hardware and software developers, to get extensive support from the company. Bakcell signed a cooperation agreement with the INNOLAND Incubation and Acceleration Center of the State Agency for Public Service and Social Innovations in 2018.

For more information, please visit www.bakcell.az.